Our
Refund/Cancellation Policy
IRUC Refund/Cancellation Policy
Internet Radio Uniform Callsign Administration (IRUC) reserves the
right to refuse/cancel a callsign registration at its sole discretion.
If IRUC refuses a new or renewed callsign,
registrants will be offered a refund.
Membership
Cancellation by Participant
Registration
cancellations, including cancellation of DRuID callsign
assignment, received within two business days of
registration (not including weekends or holidays) may be eligible to receive a full refund.
Cancellations received after the stated deadline will
not be eligible for a refund.
Cancellations will be accepted via fax or e-mail only,
and must be received by the stated cancellation
deadline.
All benefits and incentives received by participant must
be cancelled/returned to IRUC.
All refund requests must be made by the principal member
or credit card holder.
Refund requests must include the name of the member
and/or transaction number.
Refunds will be credited back to the original credit
card or PayPal account used for payment. No cash refunds
will be made.
These above policies apply to all IRUC registrations
unless otherwise noted in the corresponding program
materials. Please read all individual program
information thoroughly.
IRUC Event Refund/Cancellation Policy
Event Cancellation by Sponsor
IRUC and/or the National
Association of Digital Broadcasters (NAdB) reserves the
right to cancel an event due to low enrollment or other
circumstances which would make the event non-viable.
If IRUC or NAdB cancels an event, registrants will be offered a
full refund.
Should circumstances arise that result in the
postponement of an event, registrants will have the
option to either receive a full refund or transfer
registration to the same event at the new, future date.
Registration Cancellation by Participant
Unless
specifically stated on registration materials, the
deadline to receive a refund for your registration is
five (5) business days before the event.
Registration cancellations received prior to the
deadline may be eligible to receive a refund less a US$35
service fee.
Cancellations received after the stated deadline will
not be eligible for a refund.
Refunds will not be available for registrants who choose
not to attend an event.
Cancellations will be accepted via fax or e-mail only,
and must be received by the stated cancellation
deadline.
All refund requests must be made by the attendee or
credit card holder.
Refund requests must include the name of the attendee
and/or transaction number.
Refunds will be credited back to the original credit
card used for payment.
These above policies apply to all IRUC and/or NAdB events unless
otherwise noted in the corresponding event materials.
Please read all individual event information thoroughly.
Goods Refund/Return Policy
All returns
of goods and materials purchased directly from IRUC and/or the
National Association of Digital Broadcasters require
prior authorization. Shipping and handling charges are
non-refundable, Returns must be authorized by IRUC or the NAdB
within 30 days of the invoice date. Within thirty (30)
days of purchase, we will replace, substitute or repair,
at our sole discretion, any IRUC or NAdB product that is deemed
defective.
Products
provided/sold by IRUC or NAdB partners, affiliates and/or
affinity programs are subject to the return policy of
the partner.
Refund Policy Contact Information
If you have any questions, concerns, or comments about our
refund and cancellation policy,
please contact us at support@iruc.org
IRUC reserves the right to make changes to this policy. Any changes to this policy will be posted.
REGISTER YOUR CALLSIGN NOW!
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